Customer Service Representative
Location: Bakersfield
Posted on: June 23, 2025
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Job Description:
Customer Service Representative Full time | Full Benefits |
Onsite About the company and opportunity: • Be part of a service
organization with over 30 years of proven success in the industry •
Experience a supportive, family-focused environment where
relationships matter • Offering autonomy and recognizing individual
contributions • Work with a company renowned for its commitment to
quality and customer satisfaction • Enjoy competitive paid time off
to support work-life balance • Collaborate with a fun, energetic,
and dynamic group of professionals Responsibilities of the Customer
Service Representative: • Ensuring customer orders are received and
processed correctly in a timely manner • Confirming freight
arrangements and provide schedule to customer • Contacting
customers through phone or in person to provide information about
products/services, take orders, answer questions, cancel accounts,
or take complaints • Keep records of customer conversations,
orders, complaints, comments in the system • Resolve customers
service or billing complaints in a timely manner • Refer unresolved
customer grievances to designated departments for further
investigation. • Review insurance policy terms in order to
determine whether a particular loss is covered by insurance. •
Review claims adjustments with dealers, examining parts claimed to
be defective and approving or disapproving dealers' claims. •
Compare disputed merchandise with original requisitions and
information from invoices, and submit a request to Accounting to
issue an invoice for returned goods Qualifications for the Customer
Service Representative: • At least 1-2 years of related experience
• High attention to detail • Strong communication skills • Positive
and friendly personality who can work in a team setting LI-LR1
INJUN2025
Keywords: , Lompoc , Customer Service Representative, Customer Service & Call Center , Bakersfield, California
