Retail Sales Professional
Company: Comcast
Location: Lompoc
Posted on: April 8, 2021
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Job Description:
Job DescriptionJob Summary Responsible for assisting and
consulting with customers on our products and services by utilizing
knowledge, skills and technology to achieve a world class sales and
service experience Works with moderate supervision/guidance. Is
accountable for individual results and impact on team. Job
Description Core Responsibilities * Passionately represents
products and services by sharing and demonstrating product and
sales know-how with customers. Provides product demonstrations to
educate customers on full product capabilities to maximize their
experience. * Takes a customer-first approach with all customer
interactions. Listens and evaluates customer needs and provides
appropriate solutions. * Achieves sales and customer experience
goals and objectives. * Provides comprehensive customer onboarding
activities and ensures customers fully understand how to use and
manage all company products/services and gains their consent. *
Performs operational and administrative tasks. * Partners with
customer care to resolve customer issues, as appropriate. *
Consistently demonstrates sales excellence and professionalism with
integrity and a warm and friendly demeanor to customers and
teammates. * Complies with all company and retail operational
policies and procedures. * Completes training requirements and
actively engage in team huddles and learning. * Knows and
understands sales compensation plan and its key elements. * Must be
able to work a flexible schedule that includes evenings, weekends,
holidays, variable schedule(s) and overtime as needed. May be asked
to work in alternate stores outside of home base store. Regular,
consistent and punctual attendance. * Must be able to carry and
lift up to 25 pound boxes, stand and move about the store
constantly. * Other duties and responsibilities as assigned.
Employees at all levels are expected to: * Understand our Operating
Principles; make them the guidelines for how you do your job. * Own
the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and services. *
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences. * Win as a team - make big things
happen by working together and being open to new ideas. * Be an
active part of the Net Promoter System - a way of working that
brings more employee and customer feedback into the company - by
joining huddles, making call backs and helping us elevate
opportunities to do better for our customers. * Drive results and
growth. * Respect and promote inclusion & diversity. * Do what's
right for each other, our customers, investors and our communities.
Disclaimer: * This information has been designed to indicate the
general nature and level of work performed by employees in this
role. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer.
Education High School Diploma / GED Relevant Work Experience 2-5
Years Base pay is one part of the Total Rewards that Comcast
provides to compensate and recognize employees for their work. Most
sales positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: Comcast, Lompoc , Retail Sales Professional, Hospitality & Tourism , Lompoc, California
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