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Desktop Support Technician

Company: E-Logic, Inc.
Location: Lompoc
Posted on: November 25, 2022

Job Description:

We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.

To be successful as a desktop support technician, you should be highly skilled in the fitting and upkeep of computers and their networks. A remarkable desktop support technician will gauge computer proficiency in every individual, and then proceed to tailor their services in a suitable manner.

*Desktop Support Technician Responsibilities: *

* Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
* Receiving and documenting requests for support.
* Deciding on the most suitable ways of providing aid.
* Delivering IT and related assistance upon request, or as you deem suitable.
* Configuring new desktops, routers, modems, and similar devices.
* Performing routine inspections and upkeep of existing installations.
* Updating computer operating systems and other important software, as needed.
* Substantiating requests for hardware and software purchases and upgrades, if appropriate.
* Providing suggestions on appropriate training for staff.

*Desktop Support Technician Requirements: *

* Associate's degree in a computer-centered discipline.
* Pertinent bachelor's degree is strongly preferred.
* Experience as a desktop support technician or equivalent.
* Familiarity with all TeamViewer functions.
* Capabilities needed to deliver in-person and remote IT aid.
* Fantastic installation, diagnostic, upgrade, and restoration abilities.
* Excellent vertical and lateral thinking.
* Superb time management skills.
* Clear written and verbal communication.
* Forbearing, flexible, and supportive.

Job Type: Contract

Pay: $55,000.00 - $60,000.00 per year

Schedule:
* 8 hour shift

Ability to commute/relocate:
* Lompoc, CA 93436: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Customer support: 1 year (Preferred)
* iOS: 1 year (Preferred)
* Windows: 1 year (Preferred)

Security clearance:
* Confidential (Required)

Work Location: One location%58047475%

Keywords: E-Logic, Inc., Lompoc , Desktop Support Technician, Professions , Lompoc, California

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