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Customer Service Representative - Lompoc, CA

Company: Culligan of Lompoc
Location: Lompoc
Posted on: October 1, 2019

Job Description:

OverviewCUSTOMER SERVICE REPRESENTATIVE CULLIGAN OF LOMPOC Culligan of Lompoc is currently seeking a Customer Service Representative to join our office support team. We have a dynamic team and we are looking for another member who will represent our brand and create lifetime customers. This is the perfect career for someone who has worked in a customer focused, administrative role in the service industry. The right person will be have the ability to answer multi-line phones, successful in handling customer issues, and experience communicating with field staff in a service oriented industry. If you have customer service experience and you pride yourself on being solution focused and customer service oriented, this is the career for you!WHY SHOULD YOU WORK FOR CULLIGAN?

Great full time, Monday-Friday work scheduleCompetitive hourly rate between $13-$15 per hour depending on experiencePaid time offFull benefits package including 401k with company matchCareer advancement opportunitiesStable and growing, family oriented companyWe like to promote from within!Use of free Culligan equipment in your home!ResponsibilitiesAnswer incoming calls from our very important customersResolve any product or service related issues; follow up to ensure complete customer satisfactionSchedule deliveries, dispatch service technicians and/or route representatives to customer locationsPrepare sales commissions and payroll for final processing at our corporate office (must be proficient in Excel)Take payments and maintain customer records by updating account informationHandle collection calls and maintain financial accounts by processing customer adjustments when necessaryPrepare and maintain compliance and regulatory reporting (sales reports, month end reporting, etc.) Qualifications Customer service and multi-line telephone experience requiredMust be proficient in Microsoft OfficeAccount collections experience preferredAbility to prioritize tasks in a fast paced fun environmentStrong work ethic (honesty and integrity are key for this position and to our organization)Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers and vendorsExceptional problem solving skillsAbility to work independently Ready to apply? Email your resume directly to or apply through our Career Center at . Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable Benefits: Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including Health, Dental, Vision Insurance, Company Paid Life + the option for additional supplemental life insurance, Disability, Critical Illness, and Accident supplemental plans, Flexible Spending Accounts, 401(k) with generous company match and Paid Time Off. Hall's Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Hall's Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties. INDHCLPM18PI114098271

Keywords: Culligan of Lompoc, Lompoc , Customer Service Representative - Lompoc, CA, Sales , Lompoc, California

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